|
Written procedural guidance is essential if fraud investigation staff are to have the easily accessible information necessary to carry out fraud investigation work of a high standard. To assist in guidance material, R & B Solutions will:
- Amend or replace existing operational procedures if found to be inadequate, irrelevant or ineffective
- Develop new procedures when required
- Ensure compliance with agreed procedures
- Ensure procedures are consistent with policy and reflect latest legislative changes
- Ensure procedures are readily available to all fraud investigation employees
- Develop SMART Business plans
|
